btb88 Privacy Policy

Introduction

At btb88, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains in detail how we collect, use, store, share, and protect your data when you access or use our online gaming platform, website, mobile applications, and related services.

This Privacy Policy applies to all users of btb88 services in Bangladesh and any jurisdiction where we operate. By creating an account, using our services, or accessing our platform, you acknowledge that you have read, understood, and agree to the data practices described in this Privacy Policy.

We respect your privacy rights and are transparent about our data handling practices. This policy is designed to help you understand what information we collect, why we collect it, how we use it, and what choices you have regarding your personal data.

Information We Collect

btb88 collects various types of information to provide, maintain, and improve our services. The information we collect falls into three main categories:

Personal Information You Provide

When you register for a btb88 account or use our services, you directly provide us with personal information, including:

• Full legal name, date of birth, and gender
• Email address, phone number, and residential address
• Government-issued identification documents for age and identity verification
• Payment method details including bKash, Nagad, Rocket, bank account information
• Username, password, and account security information

Information Collected Automatically

When you access btb88 services, we automatically collect certain technical and usage information:

• Device information (type, model, operating system, browser type and version)
• IP address, approximate geographic location, and time zone
• Betting history, game play patterns, win/loss records, and transaction history
• Pages visited, features used, time spent on platform, and navigation patterns
• Login timestamps, session duration, and interaction data

Information from Third Parties

We may receive information about you from third-party sources to verify your identity, prevent fraud, and comply with legal requirements:

• Identity verification services confirming your age and identity
• Payment processors providing transaction confirmation and fraud prevention data
• Credit reference agencies for financial verification where legally required
• Public databases and registries for compliance and verification purposes

How We Use Your Information

btb88 uses your personal information for specific, legitimate purposes that are essential to providing our services and ensuring platform security:

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to provide services you requested when creating your account
• Legal Compliance: Processing required to comply with age verification, anti-money laundering, and other legal obligations
• Legitimate Interests: Processing necessary for fraud prevention, security, and platform improvement
• Consent: Processing based on your explicit consent for marketing communications and optional features

Data Sharing and Disclosure

btb88 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with trusted partners and service providers in limited circumstances:

When We Share Information

We may disclose your personal information to the following categories of recipients:

• Payment processors (bKash, Nagad, Rocket, banks) to execute deposits and withdrawals
• Identity verification providers to confirm your age and identity
• Game and software providers (Pragmatic Play, Evolution Gaming) to deliver gaming services
• Security and fraud prevention services to protect platform integrity
• Legal authorities and regulatory bodies when required by law or to protect legal rights

Data Security Measures

btb88 employs industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our comprehensive security framework includes:

Despite our security measures, no method of electronic storage or transmission is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and should notify us immediately of any unauthorized access.

Data Retention

btb88 retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Specific retention periods include:

• Account information: Retained for the duration of your account plus 7 years after closure for legal and regulatory compliance
• Transaction records: Retained for 7 years to comply with financial regulations and tax requirements
• Betting history: Retained for 7 years for dispute resolution and regulatory compliance
• Marketing preferences: Retained until you withdraw consent or close your account

Your Privacy Rights

As a btb88 user, you have certain rights regarding your personal data. We are committed to honoring these rights and making it easy for you to exercise them.

To exercise any of these rights, please contact our privacy team at [email protected] with your request. We will respond to your request within 30 days. Please note that some rights may be subject to legal limitations or exceptions.

Cookies and Tracking Technologies

btb88 uses cookies and similar tracking technologies to enhance your experience, analyze platform usage, and deliver personalized content. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

Types of Cookies We Use

Our platform uses the following categories of cookies:

• Essential Cookies: Required for platform functionality, login sessions, and security
• Performance Cookies: Collect anonymous usage data to improve platform performance
• Functionality Cookies: Remember your preferences and settings for a personalized experience
• Advertising Cookies: Used to deliver relevant promotional content (with your consent)

Managing Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling essential cookies may affect platform functionality and your ability to use certain features.

Third-Party Links and Services

Our platform may contain links to third-party websites , game providers, and payment services. btb88 is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you interact with.

Children's Privacy

btb88 services are strictly intended for adults aged 21 and above. We do not knowingly collect personal information from individuals under the legal gambling age. If you are under 21, you must not create an account or use our services.

If we discover that we have inadvertently collected information from someone under 21, we will immediately delete such information and terminate the associated account. Parents or guardians who believe their child has provided us with personal information should contact us immediately.

International Data Transfers

Your personal information may be transferred to and processed in countries other than Bangladesh where btb88 or our service providers operate. These countries may have data protection laws that differ from Bangladesh law.

When we transfer your data internationally, we implement appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy, including contractual protections with service providers and compliance with applicable data protection frameworks.

Changes to This Privacy Policy

btb88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. The 'Last Updated' date at the top of this policy indicates when it was last revised.

When we make material changes to this Privacy Policy, we will notify you by email, through a platform notification, or by posting a prominent notice on our website. Your continued use of btb88 services after such notification constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our privacy team:

Your Consent

By using btb88 services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this policy, please do not use our services.